Question 1

1. What is MyDigital ID Malaysia?

Accepted Answer

MyDigital ID is Malaysia's national digital identity infrastructure for secure online identity authentication. It verifies an individual's identity against trusted government records so that participating online platforms can confirm that the person accessing a service is the legitimate user. It can also function as a Single Sign-On mechanism across integrated services.

Question 2

2. Does MyDigital ID replace MyKad?

Accepted Answer

No. MyDigital ID does not replace MyKad. MyKad remains Malaysia's physical identity document, while MyDigital ID is designed primarily for online identification and authentication. The two perform different functions even though both relate to verifying a person's identity.

Question 3

3. Does MyDigital ID store personal data?

Accepted Answer

MyDigital ID states that it does not retain a separate database containing users' personal data on its servers. Identity verification refers to trusted government records, while information required during authentication is processed temporarily. The organisation also states that it does not track users' general online activity.

Question 4

4. Does MyDigital ID store fingerprints or facial recognition data?

Accepted Answer

MyDigital ID states that it does not store biometric information such as fingerprints or facial recognition data. Its current application supports local biometric authentication on compatible smartphones, but according to MyDigital ID, this biometric information remains on the user's device rather than being transmitted to external servers.

Question 5

5. Is MyDigital ID registration free?

Accepted Answer

Yes. The MyGovernment portal lists MyDigital ID registration for Malaysian citizens as having no registration charge. Registration can be carried out online using the mobile application, subject to the relevant identity verification process.

digital services

MyDigital ID Malaysia: Security, Privacy and Access Explained